Members who wish to focus on communication skills begin with the Competent Communication manual that’s included in the New Member Kit. Once they have completed this manual, they can progress to manuals in the Advanced Communication Series.

Competent Communication Manual

The 10 speech projects in this manual will help you develop your speaking skills one step at a time. When you finish all of the projects, you are eligible for Competent Communicator (CC) recognition. Complete the CC Award Application and ask your vice president education (vpeducation@torontobiztm.com) to submit it online to World Headquarters. You'll receive a CC certificate and, if this is your first CC award, two Advanced Communication Series manuals free of charge.  

Advanced Communication Series 

After receiving CC recognition, you can work in the Advanced Communication Series. There are 15 manuals, each containing five speech projects. Many of the manuals are career-oriented. You choose the manuals you want to complete and the skills you want to learn. The manuals in the Advanced Communication Series including the following:

• The Entertaining Speaker
• Speaking to Inform
• Public Relations
• The Discussion Leader
• Specialty Speeches
• Speeches by Management
• The Professional Speaker
• Technical Presentations
• Persuasive Speaking
• Communicating on Television
• Storytelling
• Interpretive Reading
• Interpersonal Communications
• Special Occasion Speeches
• Humorously Speaking

Working in the advanced manuals, you’ll refine and enhance your speaking skills and become eligible for several awards, including:

Advanced Communicator Bronze (ACB)

To be eligible for this award, you must have:

• Achieved Competent Communicator award 
  
• Completed two Advanced Communication Series manuals
  

Advanced Communicator Silver (ACS)

To be eligible for this award, you must have:

• Achieved Advanced Communicator Bronze award 
  
• Completed two additional advanced communication manuals
• Conducted any two presentations from The Better Speaker Series and/or The Successful Club Series

Advanced Communicator Gold (ACG)

To be eligible for this award, you must have:

• Achieved Advanced Communicator Silver award
• Completed two additional advanced communication manuals
• Conducted a presentation from the Success/Leadership Series, Success/Communication Series or a Youth Leadership
• Coached a new member with the first three speech projects

By the time you earn the Advanced Communicator Gold award, you will have completed six of the available Advanced Communication Series manuals and will have learned many valuable speaking skills. 

To apply for any of the Advanced Communicator awards, complete the appropriate section of the Advanced Communicator Award application in the back of any advanced manual and ask your vice president education to submit it online to World Headquarters. You'll receive a certificate and, if you wish, World Headquarters will send a letter to your employer about your achievement.